Privacy Policy

Last updated: 17/01/2025

Introduction

This Privacy Policy explains how Alloyfold ("we", "us", "our") collects, uses, and protects your personal information when you use our website. We are committed to protecting your privacy and handling your data in accordance with the Australian Privacy Principles (APP) and New Zealand Privacy Act 2020.

Information We Collect

Information You Provide to Us

When you submit an enquiry through our website, we collect:

• Your name and contact details
• Company information
• Any additional information you provide in your enquiry

Information Automatically Collected

We automatically collect certain information when you visit our website:

• Your country location
• Pages visited and actions taken on our website
• Browser type and operating system
• Referral source

How We Use Your Information

We use your personal information for:

• Responding to your enquiries about our airport seating products
• Processing and managing your requests
• Sending you marketing communications (with your consent)
• Analyzing website usage to improve our services
• Maintaining our business records

Data Storage and Security

Your information is stored securely in:

• Salesforce (our Customer Relationship Management system)
• Campaign Monitor (for email marketing, if you've consented)
• Internal business records (Google Sheets, with limited identifiable information)

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including:

• Maintaining business relationships with repeat customers
• Supporting long sales cycles
• Meeting legal and regulatory requirements

Your Rights

You have the right to:

• Access your personal information
• Request correction of inaccurate information
• Opt-out of marketing communications
• Request deletion of your personal information

To exercise these rights, please contact us at marketing@alloyfold.com.

Third-Party Services

We use the following third-party services:

• Google Analytics (website analytics)
• Google Ads (advertising)
• Meta Pixels (advertising)
• Campaign Monitor (email marketing)

Cross-Border Data Transfers

As we operate in both New Zealand and Australia, your personal information may be transferred between these countries. We ensure that any such transfers comply with applicable data protection laws and maintain appropriate safeguards to protect your information.

Children's Privacy

Our website and services are not directed to children under 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information about a child, please contact us to have it removed.

Data Breach Procedures

In the event of a data breach that may affect your personal information, we will:

• Investigate the incident promptly
• Take necessary steps to contain and remedy the breach
• Notify affected individuals and relevant authorities as required by law
• Review and update our security measures

Contact Us

For any privacy-related queries or requests, please contact:marketing@alloyfold.com

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